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Barclays Bank Plc

Financial Ombudsman decision DRN8127704 Not upheld

Not upheldoutcome, as published by the Ombudsman
£80redress stated in the decision
Tue May 31deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Mrs K has said that Barclays should not have provided her with the credit card in the first place, as she was not able to afford it.Irresponsible lending
Mrs K complains that Barclays Bank Plc has not treated her fairly in that it provided her with unaffordable credit and did not explain what impact repayment arrangements would have on her credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8127704.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.