Santander UK Plc
Financial Ombudsman decision DRN8117556 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jun 28deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Funds blocked or frozen, Credit file reporting
In the Ombudsman’s words
Santander was legitimately entitled to reduce his overdraft facility limitFunds blocked or frozen
Mr K’s concerns that Santander made credit searches, which affected his personal loan applicationsCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8117556.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.