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Tesco Personal Finance Limited
Financial Ombudsman decision DRN8080675 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Oct 25deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr E relies on the rights tells us he has under Section 75 of the Consumer Credit 1974. I don’t decide if it applies or not. Rather I decide on the basis of what is fair and reasonable. And when I’m thinking about that, I take account of what the relevant law says and this includes Section 75.Card dispute or chargeback
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8080675.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.