Barclays Bank Plc
Financial Ombudsman decision DRN8078197 Upheld
Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Mon Oct 26deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Payment delayed or failed
In the Ombudsman’s words
Barclays Bank Plc wouldn’t confirm the interest rate which would be applied to the Business Reserve accountInterest and rates
I think the delay caused by Barclays had an impact on R Limited because it delayed Mr J’s decision on where to save its fundsPayment delayed or failed
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8078197.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.