HSBC Bank plc

Financial Ombudsman decision DRN8046496 Not upheld

Not upheldoutcome, as published by the Ombudsman

£20redress stated in the decision

Fri Mar 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

Mr H complains that despite making repayments on the account, the account was closed and on 30 March 2015, HSBC registered a default on the account.Account closed or refused

Mr H complains that HSBC Bank Plc unfairly registered a default on his bank account.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN8046496.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.