Sygma Banque

Financial Ombudsman decision DRN7931310 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Jun 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

refunded £168 to Mr T’s account for the charges he had incurredCharges and fees

adjust the interest on Mr T’s account to what it would have been had Mr T made the minimum payments on his account from May 2012 until, and including, September 2012Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7931310.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.