BankConductIndex

Firms › BMW Financial Services(GB) Limited ›

BMW Financial Services(GB) Limited

Financial Ombudsman decision DRN7826039 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sun Dec 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees

In the Ombudsman’s words

he also questioned the calculation of the rebate he’d been given in March 2018Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7826039.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.