TSB Bank plc

Financial Ombudsman decision DRN7732316 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Jul 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Bereavement and power of attorney

In the Ombudsman’s words

money was going out of his father’s bank account in transactions that his father did not make and were not for his benefit.Unauthorised transaction

This complaint is brought by Mr S, as the representative of his late father’s estate.Bereavement and power of attorney

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7732316.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.