Blemain Finance Limited

Financial Ombudsman decision DRN7708215 Upheld

Upheldoutcome, as published by the Ombudsman

£250redress stated in the decision

Fri Jun 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

Blemain also said it would make the interest rate 0% from December 2014Interest and rates

Mr U and Mrs B complained about their secured loan with Blemain Finance Limited. When Mr U and Mrs B thought they were nearly at the end of the loan term, Blemain told them it had twice given them the wrong monthly payment figureMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7708215.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.