Leeds Building Society

Financial Ombudsman decision DRN7635324 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Dec 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Payment delayed or failed, Mortgage administration

In the Ombudsman’s words

She also says Leeds took a loan payment that it shouldn’t have taken and it won’t refund this money to her.Payment delayed or failed

Mrs T complains that Leeds Building Society has commenced collections activity and appointed Receivers.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7635324.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.