WDFC UK Limited

Financial Ombudsman decision DRN7469593 Upheld

Upheldoutcome, as published by the Ombudsman

£697redress stated in the decision

Fri Apr 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

Ms A complains that WDFC UK Limited (trading as Wonga.com) lent to her irresponsibly when she was experiencing financial difficulty.Irresponsible lending

To refund to Ms A all interest and charges she has paid from 7 October 2010Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7469593.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.