Funding Circle Ltd
Financial Ombudsman decision DRN7469149 Not upheld
Not upheldoutcome, as published by the Ombudsman
£579redress stated in the decision
Tue Mar 27deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Complaint handling
In the Ombudsman’s words
waive the interest element of that paymentCharges and fees
Mr A complains that Funding Circle Ltd made a mistake when it provided a redemption figure for his business loan resulting in inconvenience.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7469149.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.