Nationwide Building Society

Financial Ombudsman decision DRN7397477 Not upheld

Not upheldoutcome, as published by the Ombudsman

£50redress stated in the decision

Mon May 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Product mis-sold

In the Ombudsman’s words

Mr M complains that Nationwide Building Society declined his application for a credit card.Account closed or refused

Nationwide has accepted that when it wrote to him in the spring of 2015, the way its letter was worded suggested that if he applied for a new card, his application would succeed.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7397477.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.