Firms › FCA Automotive Services UK Ltd ›
FCA Automotive Services UK Ltd
Financial Ombudsman decision DRN7387262 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Jul 18deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
Ms F complains FCA Automotive Services UK Ltd applied charges several months after the voluntary termination of a hire purchase agreementCharges and fees
when her credit file showed the agreement had been settledCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7387262.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.