Barclays Bank Plc
Financial Ombudsman decision DRN7371826 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Dec 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Product mis-sold
In the Ombudsman’s words
He complained a few months later that the additional money wasn’t at the same interest rate as his original mortgage and that he didn’t know that more than half of his monthly payment would be for interest.Interest and rates
Mr G complains that Barclays Bank PLC (Barclays) – trading as Woolwich Building Society – unfairly gave him a loan when he asked to increase the amount of his mortgage.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7371826.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.