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Northern Bank Limited
Financial Ombudsman decision DRN7338607 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Nov 28deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr L complains that Northern Bank Limited, trading as Danske Bank, refuses to try and recall a payment, which he believes he was tricked into making.APP scam refund refused
Rules cited
FCA BCOBS (Banking Conduct of Business)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7338607.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.