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Barclays Bank Plc

Financial Ombudsman decision DRN7165139 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Service failure

In the Ombudsman’s words

the bank acted incorrectly in regard to repairs required to the company’s property which, as a result, was sold for a reduced price which left the company still in debt to the bankTreatment in financial difficulty
The company complains about the way Barclays Bank Plc has handled its accountService failure

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7165139.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.