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Nationwide Building Society
Financial Ombudsman decision DRN7158939 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£25redress stated in the decision
Tue Mar 02deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Miss S complained that Nationwide Building Society had failed to notify her of a rise in fees on her packaged bank account which resulted in her incurring charges for going over her overdraft limit.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7158939.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.