Barclays Bank Plc
Financial Ombudsman decision DRN7137527 Upheld
Upheldoutcome, as published by the Ombudsman
—no sum stated
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
APP scam refund refused, Credit file reporting
In the Ombudsman’s words
Mr L complains that Barclays Bank Plc gave him misleading information about clearance when he deposited a banker’s draft, and he suffered a loss as a result.APP scam refund refused
It should also remove any adverse information on Mr L’s credit file resulting from these events.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7137527.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.