Barclays Bank Plc
Financial Ombudsman decision DRN7011172 Upheld
Upheldoutcome, as published by the Ombudsman
£1,000redress stated in the decision
Fri May 12deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Interest and rates, Payment delayed or failed
In the Ombudsman’s words
the only issue for me to decide is the rate of interest to be applied to that refund.Interest and rates
Ms H complains that a £1,000 payment she made at a branch of Barclays Bank Plc was not credited to the beneficiary account.Payment delayed or failed
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN7011172.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.