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Tesco Personal Finance Limited

Financial Ombudsman decision DRN6949181 Not upheld

Not upheldoutcome, as published by the Ombudsman
£600redress stated in the decision
Mon Jan 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

won’t accept a credit card account and bank account were opened by someone else in her nameUnauthorised transaction
She’s very concerned at the impact this has had on her credit recordCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6949181.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.