Firms › Charter Court Financial Services Limited ›
Charter Court Financial Services Limited
Financial Ombudsman decision DRN6920582 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Sep 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Interest and rates
In the Ombudsman’s words
Mr M also complains that it wouldn’t close his account.Account closed or refused
Mr M complains that Charter Court Financial Services Limited (trading as Charter Savings Bank) failed to offer him the most up to date interest rate on his bond investment.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6920582.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.