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Link Financial Outsourcing Limited
Financial Ombudsman decision DRN6903394 Not upheld
Not upheldoutcome, as published by the Ombudsman
£5redress stated in the decision
Sat Jul 11deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Link Financial has explained that it has no influence over this process and is only informed by the SLC if the borrower has made a satisfactory deferment claim.Treatment in financial difficulty
It has also registered defaults on his credit file.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6903394.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.