NRAM Limited

Financial Ombudsman decision DRN6901472 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Aug 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Mortgage administration

In the Ombudsman’s words

did NRAM act responsibly when the main mortgage was switched to interest only and the further advances were taken over a longer term than the main mortgage?Irresponsible lending

Mr and Mrs S are unhappy that NRAM Limited (NRAM) won’t extend the term of the interest only part of their mortgage to match the term of their further advances.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6901472.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.