Valour Finance Limited

Financial Ombudsman decision DRN6881201 Upheld

Upheldoutcome, as published by the Ombudsman

—no sum stated

Sun May 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

she says she didn’t take out and didn’t agree toUnauthorised transaction

remove or arrange for the removal of all records of the loan from Ms C’s credit filesCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6881201.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.