Barclays Bank Plc
Financial Ombudsman decision DRN6731859 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Dec 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Data and privacy, Service failure
In the Ombudsman’s words
Mr M complained that Barclays Bank PLC breached the Data Protection Act by providing his current account statements to his ex-wife.Data and privacy
I find that Barclays made a mistake in agreeing to send the statements out to Mr M’s ex-wife when she was no longer on the account.Service failure
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6731859.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.