Lloyds Bank PLC

Financial Ombudsman decision DRN6658105 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue May 26deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Mr L complains that Lloyds Bank plc did not cancel his company's direct debit when it requested this.Unauthorised transaction

Mr L has also suggested that he would like Lloyds to remove any adverse information about the debt from his credit file.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6658105.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.