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Rooftop Mortgages Limited
Financial Ombudsman decision DRN6653081 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jun 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr J complains that Rooftop Mortgages Limited (“Rooftop”) consented to him letting his property on the telephone. But it has subsequently refused permission to rent and to convert the existing mortgage contract to a buy to let basis.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6653081.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.