Barclays Bank Plc
Financial Ombudsman decision DRN6650383 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Sat Dec 15deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
He attempted to set up a payment plan with Barclays but they failed to respond or arrange this with himTreatment in financial difficulty
recorded a default on his credit file without notifying himCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6650383.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.