BankConductIndex

Firms › Lloyds Bank PLC ›

Lloyds Bank PLC

Financial Ombudsman decision DRN6604944 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Mar 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Irresponsible lending

In the Ombudsman’s words

N, a limited company, complains that Lloyds Bank PLC allowed one of its directors to take out a secured loan without the knowledge of other directors.Unauthorised transaction
Mrs R says Lloyds was grossly negligent to offer the loan.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6604944.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.