WDFC UK Limited

Financial Ombudsman decision DRN6587814 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Sat Sep 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Credit file reporting

In the Ombudsman’s words

Miss H complains that WDFC UK Limited (trading as Wonga) gave her loans she could not afford.Irresponsible lending

WDFC UK Limited is to remove all adverse information about these loans from Miss H’s credit fileCredit file reporting

Rules cited

FCA CONC (Consumer Credit sourcebook), Consumer Credit Act 1974, Financial Services and Markets Act 2000

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6587814.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.