Barclays Bank Plc
Financial Ombudsman decision DRN6566354 Not upheld
Not upheldoutcome, as published by the Ombudsman
£163redress stated in the decision
Mon Aug 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mr and Mrs M have complained that the interest rate on their Barclays Bank Plc Mortgage Current Account (MCA) is not the same the interest rate charged for their mortgage.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6566354.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.