HSBC Bank plc

Financial Ombudsman decision DRN6564259 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Jun 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

Mr V says that HSBC has put him under significant pressure to agree new loan arrangements, with increased interest margin and substantial feesCharges and fees

Mr V complains that HSBC Bank plc has forced him to accept unreasonable terms and excessive interest rates for his borrowings.Interest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6564259.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.