Sygma Banque

Financial Ombudsman decision DRN6550315 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Jul 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates

In the Ombudsman’s words

It applied charges which were in line with the relevant terms and conditions for the account.Charges and fees

She reiterated that she felt she’d paid too much interest to the businessInterest and rates

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6550315.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.