Barclays Bank UK PLC

Financial Ombudsman decision DRN6491254 Not upheld

Not upheldoutcome, as published by the Ombudsman

£1,098redress stated in the decision

Tue May 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

I also won’t be asking Barclays to remove the charges and interest that accrued on her outstanding debt whilst he complaint was ongoing.Charges and fees

It follows that I don’t think it would be reasonable to ask Barclays to amend Mrs G’s credit file now.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6491254.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.