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Santander UK Plc

Financial Ombudsman decision DRN6458405 Not upheld

Not upheldoutcome, as published by the Ombudsman
£195redress stated in the decision
—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Mr G complains that Santander UK Plc applied unfair unarranged overdraft charges to his bank account.Charges and fees
Mr G is also unhappy that Santander did not remove a default placed on his credit file when it said it would.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6458405.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.