National Westminster Bank Plc

Financial Ombudsman decision DRN6437947 Not upheld

Not upheldoutcome, as published by the Ombudsman

£250redress stated in the decision

—deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Data and privacy

In the Ombudsman’s words

The account was closed in 2008 with just the signature of Ms L.Account closed or refused

B complains that National Westminster Bank Plc provided confidential information about its account to a third party.Data and privacy

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6437947.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.