Bank of Ireland (UK) Plc

Financial Ombudsman decision DRN6313961 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Apr 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

Mrs D also wants the interest rate to be reduced –saying if the rate was lower she would have had more money to reduce the capital.Interest and rates

Mrs D complains that Bank of Ireland (UK) Plc (“BoI”) has unfairly brought court proceedings to repossess her mortgaged property following the end of its interest only term.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6313961.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.