Barclays Bank Plc
Financial Ombudsman decision DRN6254068 Not upheld
Not upheldoutcome, as published by the Ombudsman
£196redress stated in the decision
Thu Jan 14deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
his credit file to be amendedCredit file reporting
Mr C complains that Barclays Bank Plc won’t accept a payment in full and final settlement of his debt which it agreed to do in a letterComplaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6254068.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.