Barclays Bank Plc
Financial Ombudsman decision DRN6182558 Not upheld
Not upheldoutcome, as published by the Ombudsman
£5,351redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Ms W complains that Barclays Bank PLC (trading as Barclaycard) will not reimburse her for costs she incurred in respect of two unsatisfactory cars which she acquired, in part, using her Barclaycard. She brings this complaint under section 75 of the Consumer Credit Act 1974.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6182558.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.