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Santander UK Plc

Financial Ombudsman decision DRN6166213 Partly upheld

Partly upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Fri Jul 17deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

He also complains about a current account being closed without his consent.Account closed or refused
remove all adverse information it has placed on Mr M’s credit file in relation to the loan accountCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6166213.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.