Firms › National Westminster Bank Plc ›
National Westminster Bank Plc
Financial Ombudsman decision DRN6159924 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Oct 09deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Mrs K complains National Westminster Bank Plc is pursuing her for a debt on a joint account she didn’t open. She says she was added to the account fraudulently by her ex-husband - Mr K.Unauthorised transaction
Rules cited
FCA CONC (Consumer Credit sourcebook)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6159924.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.