Barclays Bank Plc
Financial Ombudsman decision DRN6147728 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Apr 22deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
I can see that Mr H hasn’t used the card for purchases or cash advances for several years but that a regular monthly direct debit payment was made each month until February 2015.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6147728.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.