Barclays Bank UK PLC

Financial Ombudsman decision DRN6144553 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Mar 13deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Charges and fees

In the Ombudsman’s words

I haven’t been able to safely conclude that Barclays properly assessed the likelihood that he would be able to repay the money he used once he’d gone over the agreed overdraft and emergency borrowing limit.Irresponsible lending

Barclays accepted that it may not have done enough to assess Mr J’s circumstances when he went over the agreed limits. It refunded the interest and charges it had applied to the account during the period in question.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6144553.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.