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Startline Motor Finance Limited

Financial Ombudsman decision DRN6110715 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Mortgage administration

In the Ombudsman’s words

Ensure that any information being reported to the credit reference agencies is accurate in line with any amendments made under 1Credit file reporting

Mr A complains that Startline Motor Finance Limited has not properly taken into account his overpayments under a hire purchase agreement.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6110715.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.