Ikano Bank AB (publ)

Financial Ombudsman decision DRN6028887 Not upheld

Not upheldoutcome, as published by the Ombudsman

£503redress stated in the decision

Mon Jun 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

It imposed default fees for the outstanding amount.Charges and fees

hasn’t credited a payment that was made to his fixed sum loan account and has unfairly recorded a default payment on his credit file .Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN6028887.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.