Lloyds TSB Bank Plc
Financial Ombudsman decision DRN5886579 Upheld
Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
—deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Unauthorised transaction, Credit file reporting
In the Ombudsman’s words
Mr J complains that Lloyds TSB Bank plc is holding him liable for a credit card account he says his estranged wife took out in his name without his knowledge.Unauthorised transaction
remove any information it has recorded on Mr J’s credit file in relation to the credit card accountCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5886579.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.