Barclays Bank Plc
Financial Ombudsman decision DRN5861965 Not upheld
Not upheldoutcome, as published by the Ombudsman
£260redress stated in the decision
Thu Sep 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Irresponsible lending, Interest and rates
In the Ombudsman’s words
Mrs S complains that Barclays Bank PLC lent her money she couldn’t afford to repay.Irresponsible lending
He thought Barclays should have stopped charging interest on that loan sooner than it had, because it was clear Mrs S was struggling.Interest and rates
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5861965.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.