Blue Motor Finance Limited

Financial Ombudsman decision DRN5849108 Upheld

Upheldoutcome, as published by the Ombudsman

£200redress stated in the decision

Fri Nov 29deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Product mis-sold

In the Ombudsman’s words

remove any adverse information that may have been reported to Mr K’s credit file in relation to this issue.Credit file reporting

Mr K complains that Blue Motor Finance Ltd (“BMF”) haven’t allowed him to reject a car he has been financing through them even though he complained of faults with it within the first 30 days.Product mis-sold

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN5849108.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.