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Blue Motor Finance Limited
Legal entity: BLUE MOTOR FINANCE LIMITED
FCA register status: Authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
Companies House 02738187, incorporated August 1992
200banking decisions
47.5%uphold rate
105not upheld
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Irresponsible lending | 62 | 19 | 30.6% |
| Credit file reporting | 37 | 26 | 70.3% |
| Product mis-sold | 25 | 23 | 92.0% |
The official record
What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.
| Source | Period | Upheld | Opened | Closed | New cases |
|---|---|---|---|---|---|
| FOS | 2025-H2 | 35.6% | — | — | 497 |
| FOS | 2025-H1 | 22.6% | — | — | 2,941 |
| FOS | 2024-H2 | 28.0% | — | — | 823 |
| FOS | 2024-H1 | 28.8% | — | — | 734 |
| FOS | 2023-H2 | 28.0% | — | — | 305 |
| FOS | 2023-H1 | 38.9% | — | — | 274 |
| FOS | 2022-H2 | 51.4% | — | — | 174 |
| FOS | 2022-H1 | 48.0% | — | — | 166 |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.